FAQ's
All the questions and answers you will need
CBD, or cannabidiol, is a chemical compound from the cannabinoid family that naturally occurs in the cannabis plant. Scientists have isolated 108 different types of cannabinoids in cannabis.
Also read our blog “What is CBD”
CBD, or cannabidiol, is a chemical compound from the cannabinoid family that naturally occurs in the cannabis plant. Scientists have isolated 108 different types of cannabinoids in cannabis.
Also read our blog “What is CBD”
Yes – CBD oil obtained from Industrial Grade hemp is legal in the UK providing it does not contain THC. Hemp-derived cannabinoids are food-based products, so their importation and consumption is not restricted. However, it is not legal to grow hemp in the UK. For this reason, a lot of companies producing CBD oil or other cannabidiol-rich supplements, source their hemp from countries where it is legal to grow it.
Our Zero THC CBD is 100% legal in the UK as a food supplement as it is non-psychoactive.
All our products are extract CBD oil from industrial hemp, so our products are all natural. We do not produce or sell CBD isolates. Industrial hemp is naturally rich in CBD and low in THC so we use this plant to make sure the final product contains a multitude of useful compounds and no psychoactive substances.
Here is a good article – “How much CBD should I take”
UK deliveries are dispatched via Evri, There services have an estimated delivery of 24 or 48 business hours (Monday-Friday), but as we know its not always guaranteed. All international deliveries are dispatched via DHL Express excluding Republic of Ireland, shipped via DPD. The appropriate charges are applied at checkout for your selected delivery service and country.
Orders placed before 12pm (GMT) Monday-Friday are usually shipped same day. Returns & Refunds: We are happy to accept returns for a refund within 30 days of purchase. Products must be returned unopened and sealed, in it’s original box, to the address on the packaging slip (listed below).
All returns must be sent via tracked & signed delivery and forward and email the tracking number to info@hemx.co.uk. Once received a refund will be issued. Return to: Unit 31, Richmond Rd, Ipswich, Suffolk, IP1 4DWv
Our Hemp Strain is a medicinal form of Industrial Hemp which is very different from Standard Industrial Hemp Strains in China and Europe. You would not be able to tell the difference (at first Glance) between our strain and a marijuana strain. The difference is that our THC content in our strain is below .1% THC (which actually much less than what we need to qualify at). Our products are tested every year by the Department of Agriculture to ensure they meet the Industrial Hemp Standard.
All hemp used for the manufacture of Hemx products is organically grown and is herbicide, pesticide, fungicide and GMO-free, with no harmful contaminants. Each harvest of hemp undergoes testing to maintain our the high standards.
Yes – All our products are Gluten-Free & Vegan
Sadly not, due to PayPal taking regulation from the US their policy doesn’t allow the sale of CBD products in the UK. Hopefully things will change in the near future.